IT Onboarding Engineer (4583)

Come work for a large global financial and insurance products company! This is your chance !!

Start a successful career in a renowned company in the international market! Great opportunity!

Global insurance and asset management company seeks a responsible, organized, dynamic and team-oriented person.

• Operate and support onboarding/hiring technical workflows, ensuring timely account and access provisioning;
• Troubleshoot provisioning and access issues across identity, collaboration, and endpoint services;
• Coordinate with HR, IAM, Service Desk, and regional IT teams to meet onboarding SLAs and readiness dates;
• Maintain and improve onboarding runbooks, request forms, knowledge articles, and automation;
• Ensure access is provisioned using least-privilege principles and compliant approval processes;
• Monitor onboarding queues and metrics; identify bottlenecks and implement continuous improvements;
• Support audits by ensuring traceability of requests, approvals, and access changes;
• Participate in change initiatives that improve onboarding tooling and user experience.

• Fluent English;
• 5+ years of experience in IT operations, IAM support, or service delivery roles with provisioning responsibilities;
• Understanding of identity/access concepts and enterprise provisioning workflows;
• Strong troubleshooting and coordination skills across multiple teams and systems.;
• ITSM process knowledge (Request Fulfillment, Access Management, Incident, Change);
• Clear communication and customer-focus; ability to manage time-sensitive onboarding deadlines;
• Ability to document processes and identify automation opportunities;
• On-call/after-hours: As required for major incidents and planned changes.

Preferred Qualifications:

• Experience with IAM tools and directory services (conceptual understanding is acceptable if tool names vary);
• PowerShell or similar scripting for automation and reporting;
• Experience operating in multi-country environments with varied holidays and time zones;

Hiring model:

• PJ.

Form of action:

• 100% Remote

Somos uma empresa de consultoria em TI com mais de 10 anos no mercado e contamos com um time de especialistas em recrutamento tech. Nosso processo é 100% focado na experiência de quem tanto importa, o candidato.

Optamos por fazer a diferença e temos orgulho em dizer que todos que passam pela Keep Simple se sentem especiais. Possuímos um ambiente descontraído, colaborativo, e adotamos o ágil de verdade.

Faça parte da nossa história, #vemprakeep 💙🚀